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These are the legal terms that govern how you use rd345 and what we owe each other. Access to this platform and the services described here depends on your local law and whether your region is eligible — we ask you to read this page before you open or continue using your account.
rd345 operates under terms designed to be clear and practical for every account holder. These terms cover how we collect and handle information connected to your account, how transactions are recorded — including those made through bKash and Rocket — and what obligations apply when you use the platform. Because laws differ across regions, access to rd345 and its features depends on whether your location falls within an eligible jurisdiction. We do not make legal determinations on your behalf: it is your responsibility to check whether accessing this platform is permitted under the laws of your region before you proceed. When you complete a transaction via bKash or Rocket, a record is created against your account. That record is governed by the terms stated on this page and in the account agreement you accepted at registration. If any part of these terms conflicts with a local regulation in your region, the more restrictive rule applies. We update these terms when our services change in a material way. We will notify you through the contact details registered to your account before significant changes take effect, so you have time to review them.
Payments made through bKash are recorded against your account and fall under these terms.
Rocket transfers are logged in your transaction history and subject to the same policy conditions.
Access depends on local law. Confirm your region is eligible before using any part of this platform.
Material changes are communicated to your registered contact before they take effect.
Not every aspect of your experience falls under this single policy document. Understanding the scope prevents confusion when an issue arises. Some areas — like your account access and the platform's own content — are fully within our policy. Others, such as third-party services you reach from our site, follow their own terms. The table below clarifies each area so you know exactly where to look when something needs resolving.
Login, registration, session management and account closure are all within the scope of this policy. If you have a question about why access was restricted, these terms and our support route are the correct starting point.
Deposits and withdrawals processed through bKash or Rocket, and any balance movements recorded in your account wallet, are governed by this policy in combination with the payment provider's own terms.
Game titles available in the lobby, promotional notices, and any policy documents published on rd345 are content we control and are covered by this policy.
External links, game studio platforms accessed beyond our lobby, and independent payment provider portals operate under their own separate terms. Our policy does not extend to those services once you leave rd345.
You have concrete actions available to you under these terms — not just passive rights written in formal language. If you want to review the data we hold against your account, the account section shows your registered details, transaction history and any communications we have sent to your registered contact. If something looks incorrect — a wrong name, an outdated contact number, an unrecognised transaction — you can raise it directly through the support route published on this site. We aim to acknowledge account-correction requests and investigate unrecognised transaction records in a reasonable time, but we do not publish a fixed processing window because the time needed depends on the nature of each request. If you want to close your account and request that we handle your personal records in line with applicable law, contact our support team and state your request clearly in writing. We will confirm what is possible based on your eligible region and the records tied to your account.
Open the account section after logging in to see your registered details, session history and transaction log at any time.
If your registered name, mobile number or contact details are wrong, contact support with the correct information and we will review the change request.
Any part of these terms you do not understand can be queried through our published support route. We will respond with a clear answer, not a link back to this page.
State your closure request in writing to our support team. We will confirm the steps and the effect on any balance or pending transaction in your account wallet.
If a legal or policy question comes up and this page does not answer it fully, we have published contact routes you can use. Use the one that suits how you work — whether that is typing a question in live chat or sending a written query by email for something that needs a detailed response.
Open the chat window from any page on rd345 and type your policy question. This route is visible when you are logged in or on the contact page.
Send a written query to the support email address shown in the Contact section of the site. Email works well for account-correction requests or formal policy questions that need a documented response.
The Help section within your account area contains published answers to common policy and access questions. Check there first — it may resolve your question without waiting for a reply.
Knowing how we manage the information connected to your account is part of understanding this policy fully. We store account data — including registered contact details and transaction records — in a way that is consistent with the account agreement you accepted. Cookies are used on rd345 to keep your session active and to remember your preferences; you can manage cookie settings through your browser. For account security, we rely on the login credentials you set at registration: keep them private and update them through the account settings page if you think they have been compromised. Who can request changes to your data and how that process works is described in the Rights section above.
Information, transaction records and registered contact details are stored against your account in line with the terms you accepted at registration. Contact support to query what is held.
We use cookies to keep your session live and remember your settings. You can adjust cookie permissions in your browser at any time without losing your account data.
Your login credentials are your responsibility. Update your password through account settings if you suspect unauthorised access, then contact support immediately so we can review your recent session log.
How long we keep your data depends on your account status and applicable local law in your eligible region. Request details or a deletion review by contacting support in writing.
These are the questions we hear most often about how our legal terms work in practice. If yours is not listed, use the support routes described above.
Access to rd345 depends entirely on your local law and whether your region is within our eligible jurisdictions. We do not make that legal determination for you. Check the regulations that apply in your location before you open or continue using your account.
We hold the details you provided at registration — name, contact number, email — along with your transaction history, including bKash and Rocket payment records. Log into your account to view this, or contact support in writing to request a full summary.
Yes. If your registered name, mobile number or any other detail is incorrect, contact our support team and state clearly what needs to change. We review each correction request and confirm the outcome to your registered contact.
Send a written closure request through the email or live chat route published on rd345. State it clearly so we can process it correctly. We will confirm what happens to any remaining balance or pending transaction in your account wallet before closure.
Transaction records tied to your account are retained in line with applicable local law for your eligible region, even after closure. If you want to know the specific retention period, contact support and ask for the details relevant to your account.
We notify you through the contact details registered to your account before material changes take effect. Check that your registered mobile number and email are current so you receive those updates. You can verify your contact details in the account settings page.