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Your rd345 account connects to bKash and Rocket so you can move money in and out without switching devices or opening a second app. Every deposit and withdrawal you make is recorded in your account history — open the banking section after login to see the current status of any transaction.
We've kept the deposit path short so you're not hunting through menus after a long day. Once you're logged in, the banking counter is one tap from your account home — it lists bKash and Rocket as active deposit routes for eligible Bangladesh accounts.
From your account home, tap the banking or deposit section. The counter lists all active deposit methods configured for your region — bKash and Rocket appear here for eligible Bangladesh accounts.
Select bKash or Rocket, then type the amount you want to deposit. Follow the minimum and maximum fields shown on screen — we only display limits that are actually active on your account at that moment.
Complete the transfer inside your bKash or Rocket app the same way you would any everyday payment. Keep the receipt screen open until the wallet shows a success status for your own records.
Return to your rd345 account and open the transaction history. The updated balance appears there once the payment is matched on our side. If it is still pending, note the wallet reference number.
When you want to move winnings back to your wallet, head to the withdrawal section inside your account — it sits in the same banking area as the deposit counter. We route payouts through bKash and Rocket for eligible Bangladesh accounts, so you'll see those options listed when you open the withdrawal form.
Log in and navigate to the banking section, then choose withdraw. The form shows the methods available for your account — bKash and Rocket are listed for eligible Bangladesh regions. Follow the fields shown.
Type the withdrawal amount within the range displayed on the form. Enter the bKash or Rocket number that is registered to your account — mismatched numbers will cause the request to be held for review.
Confirm the request and note the reference code shown on the confirmation screen. Store this in your messages or take a screenshot — it is the unique identifier our support team uses to trace your payout.
Open the transaction history tab to monitor the withdrawal status. Statuses update as the transfer progresses. If the status stays on pending beyond the timeframe noted in the form, contact support with your reference.
Before a withdrawal can be processed, your account may prompt a verification step — this is normal and it protects the wallet registered to your name.
After login, look for any notification or banner in the account area that mentions a verification step. Follow the link it shows — it takes you directly to the fields you need to fill for your account status.
Each account may see different fields depending on its current status. Enter the details requested — do not add extra documents or information that the form has not asked for, as this can complicate the review.
Complete and submit the verification fields without closing the page mid-way. A confirmation message appears on screen once the submission is received. Keep that confirmation visible until you can screenshot it.
Your account history logs the verification submission and updates the status as it progresses through review. If the status has not changed after the timeframe shown in the form notes, reach out to support with your account reference.
The payment routes active on rd345 are built around the mobile wallets most commonly used for everyday transfers in Bangladesh. bKash and Rocket are the two configured methods you'll find in your account banking section — both work for deposits and withdrawals for eligible accounts.
Deposit and withdraw using your bKash mobile wallet. Enter your bKash number in the form and confirm the transfer through your bKash app. Keep the receipt reference from each transaction.
Rocket transfers work for both deposits and payouts on eligible accounts. Enter the Rocket number registered to your account when submitting a withdrawal to avoid a mismatch hold.
Every payment you make through bKash or Rocket generates two records: one on the wallet side and one inside your rd345 account history. Keeping these aligned means you can spot any gap quickly and give support a reference they can act on.
Every bKash or Rocket transfer produces a reference number on completion. Write this down or screenshot the confirmation screen immediately — it is the only identifier that links the wallet transfer to your rd345 account entry.
Open the transaction history tab and find the corresponding entry. The status label — pending, processing or completed — tells you where the payment stands on our side. Both sides should eventually show the same completed status.
When querying a transaction with support, state the exact amount and the date shown on the wallet receipt. Round figures or approximate dates slow the lookup. Your account history displays the same date and amount we recorded.
Hold onto your bKash or Rocket receipt and the account history screenshot until the balance in your rd345 account reflects the expected change. Once both records agree, you can archive the evidence at your discretion.
Your account security on rd345 starts with the steps you take before a transaction even begins — checking the domain, using only your own registered wallet, and knowing the published support route if something looks wrong. We've built the banking section so that the methods shown are only the ones active for your account; nothing is displayed that isn't ready to process.
Always access rd345 through the published domain rd345. Bookmark it on your phone browser to avoid lookalike addresses. If the page looks different from usual, close it and re-enter the address manually before typing any account details.
The bKash or Rocket number on your account must belong to you. Withdrawals go only to the registered number, so keep it current in your account settings. A mismatched number will hold your payout until the details are corrected and reviewed.
Any identity or document check happens inside your logged-in account area — not through a chat message, email attachment or third-party link. Follow only the fields shown on your own account screen and complete them in one session.
If a transaction looks wrong or an account prompt seems unusual, use the support contact listed inside your rd345 account — not a number or link from an outside source. Have your transaction reference ready before you reach out.
These are the questions we hear most often about depositing, withdrawing and managing wallet details on rd345. If your specific situation isn't covered here, the support contact in your account area is the right next step — have your transaction reference and wallet receipt ready before you message.
bKash and Rocket are the two active deposit methods for eligible Bangladesh accounts. Open the banking section after login to see which options are available and active for your specific account at that time.
Check the transaction history tab in your rd345 account. The entry changes from pending to completed once the payment is matched on our side. Keep the bKash receipt reference until the balance update appears in your history.
Note the request reference shown in your account history, then contact rd345 support through the contact listed in your account area. Share the reference number and the Rocket receipt from the original transfer to speed up the lookup.
Withdrawals go only to the bKash or Rocket number registered to your account. If you need to change the registered number, update it in your account settings before submitting a withdrawal request, then follow any verification step shown.
Account verification protects the wallet tied to your name and is a standard step for certain account activities. Follow only the fields shown on your own account screen — the process varies by account status and is reviewed from our side after submission.
Minimum and maximum amounts are displayed directly on the deposit and withdrawal forms inside your account. We show only the limits active for your account at that time — check the form fields rather than a fixed external figure.